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Phone: (02) 4721 7737

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NCB Insurance Claims Team

We recognise that the claims process can be a stressful, overwhelming, and time-consuming experience, particularly during an already challenging time. You shouldn't have to navigate it alone.

Our team of seasoned claims professionals is well-versed in managing the complexities of insurance claims. We are committed to providing comprehensive, end-to-end support to ensure your case is handled with the highest level of care, efficiency, and expertise.

How We Support You

  • End-to-End Management: We manage the entire process directly on your behalf, guiding you smoothly from the initial lodgement straight through to the final settlement.

  • Expert Navigation: Our highly experienced team cuts through complex paperwork and insurance jargon so you can focus on what matters.

  • Your Personal Advocate: We don't work for the insurance companies—we work for you, serving as a dedicated ally to ensure your recovery is always the priority.

Let our experienced claims team take the burden off your shoulders and act as your trusted ally in managing your claim.

Emergency Contact Points
If you are in immediate danger or require medical attention, call 000

Please contact the SES on 132500 if you have experienced damage from storms, wind, hail or a fallen tree and if a tree branch is threatening your property or a person’s safety.

Please be advised that should you engage a make safe from one of the below repairers, and your claim is not accepted you may be liable for any costs incurred.

If you require an emergency make safe please contact one of the below:

Emergency Trade Services – 1300 755 455 available 24/7

Johns Lyng Group – 1300 218 992 available 24/7